What were some of the hottest cameras and technology trends at the PMA 09 in Las Vegas? In today’s AIE Imaging Executive podcast Future Image analyst Paul Worthington talks with Imaging Resource founder David Etchells, and DigitalCameraReview.com editor David Rasnake.

Interview starts - 4:28
Interview ends - 40:11

Average turnover in the call center industry, which is known for poor working conditions and low morale, is 80 to 90 percent. At Beryl, a health care call center in Bedford, Texas, that number is only 17 percent, due to a company culture that values employees above all else. In today’s AIE Imaging Executive Podcast, PMA Senior Editor Jennifer Barr Kruger interviews Paul Spiegelman, cofounder of Beryl, and author of the book, “Why Is Everyone Smiling? The Secret Behind Passion, Productivity and Profit.” He explains some of the simple things he does to make his employees happy, and earn customers for life.

Interview starts - 3:38
Interview ends - 27:49

The expert is the person everyone turns to -- so becoming the expert is a great way to build your business. In today's AIE Imaging Executive podcast, Ken Lizotte, a certified management consultant with Emerson Consulting Group, Concord, Mass., and author of "The Expert"s Edge: Become the Go-To Authority People Turn To Every Time,” explains how to do it.

Interview starts -  5:07

Interview ends -  32:34

 

Ninety percent of all business strategies fail, according to Scott Glatstein, president of Imperatives LLC, a Minneapolis, Minn. based consulting firm focusing on business strategy development and marketplace execution. But with the proper planning and execution, your strategies can result in increased business and a better bottom line. Glatstein, author of "Strategy Activation: How to Turn Your Vision Into Marketplace Success,” tells PMA Senior Editor Jennifer Barr Kruger how business owners and operators can set their strategies up for success in today's AIE Imaging Executive podcast.

Interview starts - 4:13
Interview ends - 17:02